LOS ANGELES – CarParts.com, Inc. (NASDAQ: PRTS), an established online retailer of automotive parts and accessories, has introduced a new membership program, CarParts+, with the goal of enhancing the online product purchasing experience. and vehicle maintenance services. The program is available for an annual fee of $79 and combines a suite of benefits including roadside assistance, shipping incentives, and premium customer support.
CarParts+ members will have access to 24/7 roadside assistance, which will cover services such as 15-mile towing, battery boost, tire changes, lockout service, and emergency fuel delivery. The program also offers free shipping on more than half a million eligible items and doubles the return window, extending it from the standard 30 days to 60 days for online returns. Plus, membership provides VIP customer service, with a dedicated phone line and text-to-chat support for expedited assistance.
CarParts.com Senior Director of Customer Experience Aurelia Pollet emphasized the convenience that CarParts+ aims to provide to customers, stating that the program is designed to help vehicle owners by offering them essential tools and support to keep their vehicles in good condition. state.
This CarParts.com initiative reflects the company’s commitment to innovation and customer-oriented service. By bundling several benefits into a single membership, CarParts.com offers a comprehensive solution for car owners looking for a more streamlined and rewarding approach to managing their automotive needs.
The launch of CarParts+ is based on a press release and represents the company’s latest effort to meet the changing demands of the online automotive aftermarket.
This article was generated with the support of AI and reviewed by an editor. For more information consult our T&C.