Dara Khosrowshahi and other executives realized that the drivers’ complaints were valid. They revamped the app, helping Uber attract workers and extend its lead over Lyft. Driver compensation remains a sticking point.
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Dara Khosrowshahi and other executives realized that the drivers’ complaints were valid. They revamped the app, helping Uber attract workers and extend its lead over Lyft. Driver compensation remains a sticking point.